If you have forgotten your password or simply want to change it, please click on the 'Forgot Password' link on InvestaX's login page. The subsequent steps will guide you to create a new password. Do not use personal identifiers such as your NRIC number, name or date of birth as your password.

KYC (Know Your Customer) and AML (Anti-Money Laundering) checks are performed for every potential investor to confirm identity and to ensure compliance with Singapore's regulatory requirements, as well as the recommendations set forth by the Financial Action Task Force (FATF), the global standard-setter for prevention of money laundering and terrorism financing.

These checks are required by the Monetary Authority of Singapore and are standard practice across reputable investment jurisdictions. They serve to protect all participating parties on the platform: investors, tokenized asset issuers, and InvestaX.

In practice, KYC/AML checks typically involve verifying personal documents such as a government-issued identity card or passport, proof of address such as a utility bill or bank statement, and any wallets the investor may use to fund their investments in tokenized assets.

Yes, currently, you must be an accredited investor as defined under Section 4A(1)(a) of the Securities and Futures Act (SFA), Chapter 289 to participate on InvestaX's platform.

In Singapore, an "Accredited Investor" is defined in Section 4A(1)(a) of the Securities and Futures Act (SFA), Chapter 289.

An individual whose:

• Net personal assets (including up to SGD$1 million of your primary residence) exceeds SGD$2 million or its equivalent in foreign currency; or
• Income in the preceding 12 months is not less than SGD 300,000 (or its equivalent in a foreign currency); or
• Financial assets (e.g. deposits and investment products) exceed SGD$1 million or its equivalent in foreign currency; or
• Jointly held account with an individual meets any of the above.

A corporate which is:

• An entity or corporation with net assets exceeding SGD$10 million or its equivalent in foreign currency; or
• An entity or corporation whose shareholders are all accredited investors
• A partnership (other than a limited liability partnership) where all the partners are accredited investors; or
• The trustee of a trust the subject matter of which exceeds SGD$10 million or its equivalent in foreign currency; or
• A trust where all the beneficiaries are accredited investors; or
• Trust where all the settlors are accredited investors and have reserved to themselves all powers of investment and asset management functions under the trust, and have reserved to themselves the power to revoke the trust.

As part of our investor onboarding process, we will guide you through our accreditation process to verify your investor status.